Shipping & Delivery

 Delivery information 

Order processing takes 1 working day. 

• US & Canadian orders are shipped from our warehouses in Arizona and South Carolina.
• All UK and European orders are dispatched from our warehouse in the Netherlands. 
• Australian & NZ orders are dispatched from our warehouses in Melbourne, Australia, and Christchurch, New Zealand. 

Shipping carriers:

• US orders are shipped with UPS.
• Canadian orders 
  Due to DHL Canada service suspension, we’re currently unable to ship orders to Canada. We’re monitoring the situation closely and will resume shipping as soon as possible. Thanks for your patience!
• European orders are shipped with UPS or GLS.
• UK orders are shipped with UPS. 
• Australian orders are shipped with Australia Post, Direct Freight Express, or DHL.
• New Zealand orders are shipped with New Zealand Post or DHL.

Express Shipping: We aim for delivery in 1-4 working days (Mon- Fri). 

Economy Shipping: We aim for delivery in 3-7 working days (Mon- Fri). 

We are unable to ship to P.O. boxes due to the size and volume of some of our products.

Customs and Import Duties

George & Willy ships your package Delivery Duty Paid (DDP), and all prices quoted include tax, which can be claimed back by tax-registered businesses. Depending on your destination country, you may also be required to pay additional customs or duties.

Orders to Norway are shipped Delivery Duty Unpaid (DDU), and to complete delivery, duties and taxes must be paid by the customer at Norway customs. The paid taxes are refundable for eligible Norwegian businesses.